Privacy Policy

Introduction

Welcome to https://colorado-springs-bilingual-therapy.denvermentalhealthcare.com (hereinafter referred to as “Colorado Springs Bilingual Therapy,” “we,” or “us”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring their privacy is protected at all times. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information in compliance with various international data protection laws, including but not limited to:

Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
Quebec Law 25
General Data Protection Regulation (GDPR) of the European Union (EU)
General Data Protection Law (LGPD) of Brazil
California Consumer Privacy Act (CCPA/CPRA) and Colorado Consumer Privacy Act (CPA) in the United States
Utah Consumer Sales and Service Act (UCPA), Connecticut Total Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This privacy policy covers all aspects of our website (https://colorado-springs-bilingual-therapy.denvermentalhealthcare.com), mobile applications, online services, and products offered by Colorado Springs Bilingual Therapy. Please note that it does not extend to third-party websites or services accessed through links on our platform, as these have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines the practices for personal data processing when:

You use any of our applications or services, especially if you are an authorized user.
You visit and interact with our websites linked to this Privacy Policy.
You receive communications from us, including newsletters, promotional emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

Account Information: Details required to create and manage your user account on our platform.
Payment Information: Data related to transactions made through our services, including payment processors’ information.
Financial Information: Records of financial transactions and balance details (if applicable) for billing and accounting purposes.
Purchase Information: Details about products or services bought from us, such as order history, quantities, and prices.
Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data collected to enhance user experience and analyze trends.
Location Data: Geolocation information provided when you interact with our location-based services.
Feedback: Opinions, comments, and reviews submitted by users regarding our products or services.
Social Media Information: User profiles, interactions, and content shared on social media platforms that may be linked to our services.
Product Information: Details about the products you show interest in, view, or purchase on our website.

We collect this data through various methods: user input forms, account registration, browsing activities, automated tracking technologies (like cookies), and third-party service providers who assist us in data collection.

Cookies

Cookies are small text files stored on your browser by our applications to improve user experience and gather analytics. Our cookie usage is categorized as follows:

Strictly Necessary: These cookies enable basic functions, such as logging in, navigating through pages, and ensuring website security.
Preferences: They remember user preferences and settings, enhancing personalized experiences.
Analytics: These tools collect data about your interactions with our websites to provide insights for improvement.

Users can control non-essential (preferential) cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data as necessary for the fulfillment of specific purposes, such as providing services, fulfilling transactions, and maintaining user accounts. Once these purposes are achieved, or if a user requests account deletion, we securely delete or anonymize the personal data in accordance with applicable laws.

Security Measures

Colorado Springs Bilingual Therapy implements robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. We employ encryption during data transmission and storage, and engage trusted third-party processors who adhere to strict security standards.

Children’s Privacy

We do not intentionally collect or solicit personal data from children under the age of 18. If we learn that a child has provided us with personal information, we will take steps to delete it from our systems promptly.

Your Rights

Depending on your jurisdiction, you have specific rights regarding your personal data:

Access and Rectification: The right to request access to and correction of your stored personal data.
Erasure (Right to be Forgotten): The ability to request the deletion of your data under certain circumstances.
Restriction: Limiting the use or processing of your data in specific cases.
Portability: Receiving a copy of your personal data in a structured, commonly used format and transferring it to another controller.
Objection: Objecting to the processing of your data for specific purposes.
Non-Discrimination: The right not to be subject to automated individual decision-making or profiling.

To exercise any of these rights, please contact our privacy team using the contact details provided below. We will respond within the timeframes prescribed by applicable laws.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes made will be posted on this page with an updated effective date. We encourage users to review this policy periodically for the latest information on our privacy practices.

Contact Information

For any inquiries, requests to unsubscribe from communications, or questions regarding data privacy, please contact us:

Email: contact@colorado-springs-bilingual-therapy.denvermentalhealthcare.com
Postal Mail: Colorado Springs Bilingual Therapy, Privacy Team, [Address], City, State, ZIP Code